DJI TELLO EDU/ROBOMASTER TT
Technical Support and Warranty for DJI Tello edu /robomaster TT and accessories
Step 1: Please whatsapp 9073 5988 if you need assistance , quoting the below
CCA interest group ( eg makerspace/ NCC air / aeronautics) / your name / your school
Step 2: We will ask you for the serial number , if you are not under any CCA interest group. Please prepare your receipt if you have it available.
How to see your serial number
a) As circled on the box
b) as circled in the interior of the drone, if you do not have the box
We will provide troubleshooting advice via whatsapp/ call/video call.
Step 3: If the issue cant be resolved in step 2, you may visit our address at the below for face to face advice or for exchange . It will be communicated to you in step 2.
Our address: 65drones Pte Ltd
18 Sin Ming Lane
#07-11 , midview city
Tech support Email : firstname.lastname@example.org ;email@example.com ;firstname.lastname@example.org
Sales enquiries : email@example.com
Step 4: If your product requires repair after diagnosis , please fill up this form.
Make an appointment to handover the item to midview city #07-11 during operating hours on weekdays.
Under warranty - FOC
Not within warranty ( eg product is more than 1 year old) - estimated cost of repair - $55- $75 per case. Estimated processing time - 1 to 2 months
Operating hours : 10am to 6pm on weekdays ( by appointment only)
Our online course portal - https://courses.65drones.com/
We are DJI authorized STEAM partner - https://youtu.be/diV2tQ0fZhU